Cancellation Policy for Sharda Peeth Temple Kashmir Pilgrimage

At Sharda Peeth Yatra, we strive to provide a seamless and fulfilling pilgrimage experience. However, we understand that unforeseen circumstances may require you to cancel your plans. Our cancellation policy is designed to offer clarity and transparency regarding refunds and the process for canceling your pilgrimage booking. By using our services and website, you agree to the terms and conditions outlined in this policy.

1. Booking Amount and Refunds

• Booking Amount: The initial booking amount is 50% of the total package cost.
• Non-Refundable: This booking amount is non-refundable under any circumstances.

2. Cancellation Timeframes and Refunds

a. Cancellations Before 60 Days of Travel Date

• Refund Policy: No refund will be issued for cancellations made within 60 days of the scheduled travel date. This is to cover the costs already incurred in preparing for your pilgrimage.

b. Cancellations 60 Days to 365 Days Before Travel Date

• Refund Policy: Cancellations made between 60 days and 365 days before the travel date are eligible for a full refund, minus the non-refundable 50% booking amount.

3. Force Majeure and Unforeseen Circumstances

a. No Refund for Force Majeure Events

• Circumstances Covered: No refunds will be issued if your travel is affected by unforeseen circumstances or force majeure events such as curfews, road blockages, landslides, terror attacks, floods, earthquakes, or similar situations.
• Non-Refundable: In these cases, the booking amount and any additional payments made are non-refundable.

4. Important Notes

• Changes to Policy: We reserve the right to add or remove points from this cancellation policy without prior notice.
• Agreement: By using our website and services, you agree to comply with this cancellation policy and the terms and conditions stated herein.

5. Cancellation Request Process

a. Written Request Required

• Email Cancellation: All cancellation requests must be submitted in writing via email. Use the same email address provided at the time of booking to send your cancellation request.
• No Oral or Other Means: We do not accept cancellations through oral communication, phone calls, WhatsApp, or any other means.

b. Contact for Cancellations

• Email Address: Send your cancellation request to booking@shardapeethyatra.com. Ensure that your request includes your booking reference number and the reason for cancellation.

Frequently Asked Questions (FAQs)

Q1: What is the non-refundable booking amount?

• Answer: The non-refundable booking amount is 50% of the total package cost.

Q2: Can I get a refund if I cancel my trip 30 days before the travel date?

• Answer: No, cancellations made within 60 days of the travel date are not eligible for a refund.

Q3: What happens if my trip is affected by a natural disaster or terror attack?

• Answer: No refunds will be issued for cancellations due to force majeure events such as natural disasters or terror attacks.

Q4: How can I request a cancellation?

• Answer: Submit a written cancellation request via email to booking@shardapeethyatra.com, using the same email address provided at the time of booking.

Q5: Will I receive a full refund if I cancel my trip 90 days before the travel date?

• Answer: Yes, you will receive a full refund minus the non-refundable 50% booking amount for cancellations made between 60 and 365 days before the travel date.

Q6: Can I cancel my booking over the phone or WhatsApp?

• Answer: No, cancellations must be requested in writing via email. We do not accept cancellations through phone, WhatsApp, or other means.

Q7: Are there any conditions under which I might receive a full refund, including the booking amount?

• Answer: The 50% booking amount is non-refundable under all circumstances. However, cancellations made 60 to 365 days before the travel date will receive a refund of the remaining amount.

Q8: Can the cancellation policy change without notice?

• Answer: Yes, we reserve the right to modify the cancellation policy without prior notice. By using our website, you agree to these terms and conditions.

Q9: How long does it take to process a refund after cancellation?

• Answer: Refund processing times can vary, but we aim to process refunds within 30 days of receiving a written cancellation request.

Q10: What should I include in my cancellation email?

• Answer: Include your booking reference number, the reason for cancellation, and any supporting documents if necessary.

Conclusion

Understanding our cancellation policy helps ensure a smooth and transparent process in case you need to change your travel plans. While we strive to accommodate our pilgrims as much as possible, it’s important to be aware of the non-refundable booking amount and the conditions under which refunds are not issued. For any cancellations or further inquiries, please contact us via email at booking@shardapeethyatra.com.

For more details or to book your pilgrimage, visit www.shardapeethyatra.com or call us at +91-9650179451.